What is the Withdrawal Policy at BancDeMonarch ?
Withdrawing funds from your account is simple and quick. Withdrawal requests are processed within 15 minutes by deducting the amount from your account.
Profit withdrawals or any amount over the initial deposits can only be sent by bank transfer
Minimum amount to withdrawal via Bank Wire Transfer is 200 .We do not allow withdrawal via debit/credit card and i-Payments.
Are there any fees for withdrawing funds?
We don’t charge anything . As for Bank Wire Transfer, please note that you will be liable to intermediary bank fees. For full information, please visit our Deposit Funds Page.
Can I cancel my withdrawal request?
In case you wish to cancel a withdrawal, it is possible, as long as the payment has not been processed. You need to email us to: [email protected] and if possible then we will cancel the withdrawal and refund your trading account.
Trading with BancDeMonarch
Will I be sent a statement for my account?
You will receive an automated daily and monthly statements. These will be sent to your registered email automatically by the platform, if there has been activity during that period. Can I generate my own account statements?Yes. You can generate statements on request through MT4. Please refer to the 'Account History' tab in your MT4 platform, right click to define the period and then right click again to 'Save a Report' or 'Save a Detailed Report'.
How do I change my account leverage?
Our accounts have a fixed leverage policy, please visit our Trading Conditions page – Leverage Section for further information. However, if you are entitled to change your current account leverage according to the said policy, please email us to: [email protected]
How can I transfer funds to/from a different party?
If you wish to transfer funds to another client of BancDeMonarch or receive funds from another client of BancDeMonarch , then this is possible as long as the following criteria are met:
1. The request must come from the transferor (to send a request to [email protected] )
2. We will require the “Inter-Account Transfer” form to be completed and signed by both parties.
3. We will require from both parties to have provided us with their respective signature card.
In order to obtain a form for the signature card, youwill need to send a request to [email protected] and we will provide you with the form. Each party will need to send us their respective signature card, from their respective registered email address.
Can I have multiple accounts and transfer funds between accounts?
Yes, you can have multiple trading accounts. To request an additional account, you need to log in to My BancDeMonarch and submit an additional account request. Once the account is opened you can transfer funds then between accounts directly through My BancDeMonarch